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Privacy Notice

Cenit College UK Privacy Notice - Learners

Our privacy notice tells you what to expect from us when we handle your personal information. It tells you why we need it, who we share it with and how long we keep it for.

For information on why and how we collect cookies, please click here: https://www.cenitcollege.co.uk/cookie-overview/

 

Who we are and how to contact us

Cenit College UK Ltd. is registered in the UK at the following address:

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

You can contact the Data Protection Manager at our email address: dataprotection@cenitcollege.co.uk

Or write to us at above address.

We act as a processor when we use information about you. This means we do not make decisions about what and how much information we collect or store about you. This decision is taken by the Department for Education (DfE) who are the Data Controller. We have provided you with a link to their privacy notices should you wish to find out more about them.

 

DfE Privacy notice for learners: https://www.cenitcollege.co.uk/dfe-privacy-notice-for-skills-bootcamps/

Personal information we collect

  • For Skills Bootcamp applications:
    • Title
    • Name
    • Email address
    • Phone number
    • Address
    • Post code
    • Date of birth
    • Age
    • Gender
    • National insurance number
    • Carer status
    • Emergency contact name, relationship and phone number
    • Record of previous qualifications
    • Employment status
    • Name of employer
    • Workplace postcode
    • Job title
    • Job industry
    • Hours worked per week
    • Salary
    • Benefits received

Special Category Data

We do collect special category data based on our contractual requirements with our client (DfE).   This is done in accordance with their Privacy Notice. https://www.cenitcollege.co.uk/dfe-privacy-notice-for-skills-bootcamps/

    • Ethnic group
    • Criminal conviction status
    • Disability, learning difficulty or long-term health conditions

Why we collect your personal information (Lawful Basis)

  • We collect your personal information so that we can meet our contractual obligations with our when you enrol onto a training or apprenticeship programme.
  • We may also collect this information because you have provided your explicit consent to our clients to process special category data.
  • You may have consented to us processing cookies when you land on our web page to customise your preferences when you use it. You may have consented to marketing information.
  • You may have given your consent to pass your details to potential employers. You can withdraw consent at any time by emailing dataprotection@cenitcollege.co.uk
  • We collect information to respond to any communications we may receive from you.
  • We will also use your personal data for legitimate interest when we are recording lessons

Video Conferencing and recording of online lessons

To enable video conferences and on online lessons or meetings to take place in the context of increased flexible and remote working, Cenit College recommends the use of approved Microsoft Teams, and Zoom which have recording capabilities. Learners are asked to have their cameras on during live lessons to enhance the learning experience. Sections of the live lessons will be recorded and recordings will only be available to participants on the course through our learning platform (Moodle).  

How do we collect your personal information

When you:

  • Use or view our website via your browser.
  • Complete our Contact Us or Enquiry Form and/or Course Application form

How will we use your data?

We will use your information to

  • Process your enquiry and application for a course
  • To manage the delivery of the course
  • Provide potential employers with your details for job applications
  • Online lessons may be recorded

We process personal data to provide administrative and support services to our learners and staff. Additionally, we process personal data because it is necessary for the performance of a contract or to take steps at an request prior to entering a contract. For example, this may include interacting with individuals before they are enrolled as a learner as part of the onboarding process, or in the recruitment and hiring of staff.

How do we store your data?

cenitcollege.co.uk, my.cenitcollege.ie and www.cenitsys.com are hosted on a secure dedicated server with multiple levels of hardware redundancy (RAID) located within EU borders. This provides the best performance and server uptime for learners. We may need to undertake routine maintenance from time to time, resulting in our websites going offline for a period (typically a few minutes) or for more non-routine maintenance, where there is hardware failure (typically an hour).

In the event of a scheduled upgrade of the Moodle platform, a banner message will be posted on the Cenit College Moodle (my.cenitcollege.ie) advising of the date and time of the upgrade and the estimated duration of the upgrade. In the event of a full outage of the Moodle platform, a banner message will be posted on the Cenit College website advising of the estimated duration of the outage.

How do we keep your personal information safe

We follow industry standards on information security management and safeguarding sensitive information. Our information security systems apply to people, processes and information technology systems on a risk management basis.

We perform regular audits and testing to ensure your information’s safety.

No method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot 100% guarantee your personal information’s absolute security. Although we take all the security measures, we can ensure we are as proactive as possible.

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK, but it will remain within the boundaries of the EU. When doing so, we comply with the UK GDPR and EU GDPR making sure appropriate safeguards are in place.

How long we keep information

We will keep your data for 3 years after your course ceases (as determined by the Data Controller). Once this time period has expired, we will delete your data from our systems or return your personal information to the Data Controller (DfE).

Who we share information with

Department for Education (DfE)

Office for Standards in Education, Children’s Services and Skills (Ofsted)

Third parties for the purchase of licences for course materials, etc. (e.g. uCertify)

What are your data protection rights?

Under the data protection laws in the UK, you have rights including:

  • The right to access – You have the right to ask us for copies of your personal data.
  • The right to rectification – You have the right to request we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data under certain conditions. Please remember that if you are currently enrolled on a course with Cenit College, it may not be possible to delete your account.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data under certain conditions.
  • The right to data portability – You have the right to request we transfer the data that we have collected to another organisation or directly to you, under certain conditions
  • Your right to withdraw consent when we use consent as our lawful basis you have the right to withdraw consent.

If you make a request, we have one month to respond to you.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data, you can also complain to ICO/Information Commissioner’s Office in the UK:

The ICO’s address:

Information Commissioner’s Office, Wycliffe House
Water Lane
Wilmslow
Cheshire
SK95AF

Helpline: 03031231113

Changes to our privacy policy

We keep our privacy notice periodically updated. Updated versions are published on our website (https://www.cenitcollege.co.uk/). Our privacy notice was last updated July 2024.